Writing this review because after having looked at the product reviews and seeing more negative than good – I was ready to write a 2-3 star review on this phone case because I was having the Same issues.
What happened after I took off the pieces of film MENTIONED in the instructions and put the case on:
•The Face ID did not work
•Typing was a huge pain (had to press harder to type and even then – it was messing up words)
HERE IS WHAT I DISCOVERED:
The top and bottom pieces of the phone case HAVE 2(TWO) pieces of BLUE tinted plastic ‘screen protectors) to remove. There is a piece inside each piece of the phone case to protect the inside of the front and back ‘screens’ from getting damaged.
IF YOU HAVE THIS CASE and it gives your screen a blue hue when you use it, there is Still another film that needs to be removed (The simple instructions that come with the phone case DO NOT tell you that there are 4 pieces of plastic to remove. 2 on the front piece, 2 on the back piece. Inside and out.)
I used my fingernail to pry the 2nd piece of plastic off from INSIDE the phone case. It was a little tricky but it made a world of difference.
AFTER REMOVING all 4 pieces, FACE ID? Works. And TEXTING? Works like a charm. PLEASE MAKE SURE YOU REMOVE ALL OF THE FILM NEEDED. I promise it helps 😉
(If you peep the review photos you’ll notice the 4 pieces I had to remove for the phone to workk properly, you’ll also notice how only 2 of them have an indicator for removal. ALL 4 NEED TO BE REMOVED.)
Giving 4 star bc there was a sticker ON the cases camera lens and when I removed that one it left a film so that’s irritating. Otherwise great case though.
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